Careers

Careers at Integrity Merchant Solutions

Join a team that values integrity, stability, and long-term partnerships built on doing right by merchants.

Ready to join Team IMS?

We'd love to have you on board! Get started by browsing the open positions below or reaching out to our team.

Sub-ISO Partner

Partnership (Sub-ISO)
Nationwide

Sales Agent — 1099

Independent Contractor (1099)
Remote / Nationwide

Customer Support Specialist

Full-time
Glastonbury, CT

About Integrity Merchant Solutions

Integrity Merchant Solutions was founded in 2009 to prove payment processing could be done honestly—with fixed rates, transparent fees, and service built to last.

Seventeen years later, we're still privately held, veteran owned, and operating on the same principles that earned us our first clients and agents.

What you can expect when working with us

We work primarily with 1099 agents and sub-ISOs who sell under the IMS umbrella—with the flexibility to operate how you choose.

You retain full control of your portfolio
We don't raise rates on your clients—ever
We don't force you to sell add-on products
You're never penalized for prioritizing what's best for the merchant
You choose your level of brand alignment—fully IMS-branded or operating under your own name

Why experienced agents choose IMS

Stable pricing & policies you can stand behind

No rate hikes, no hidden fees, no surprise policy changes that undermine your client relationships.

Predictability for you & merchants

Build your business on a foundation that won't shift—rates stay locked, policies stay consistent.

Competitive splits that work for everyone

Fair compensation structures that reward your work without squeezing your clients.

A partner focused on long-term wins

We're not chasing short-term profit or building to flip—we're building to last, just like you.

Agents who've built their businesses with us

“Joining IMS has truly been life-changing for me!!”

“The level of transparency at IMS is something I haven’t experienced anywhere else, and it makes a huge difference. In this industry, a lot of processors promise the world, but very few are truly upfront about the numbers or how things actually work behind the scenes.

With IMS, you know exactly where you stand. The leadership is honest, supportive, and genuinely invested in helping agents succeed long term. That kind of trust and transparency is invaluable.”

David B.
David B.
“You’re treated like a partner here, not a number”

“IMS is the processor that supports you and wants to see you succeed on your terms. You get real flexibility, real transparency, and a team that steps in to help you not limit you. You’re treated like a partner here, not a number, and that makes all the difference.

At my last processor, I lost a major deal because I couldn’t beat their rigid pricing rules. At IMS, it was the complete opposite. Sean flew out to help me present the deal and build pricing that actually saved the merchant money. At IMS you get support, flexibility, and a team that helps you win.”

Jeannie H.
Jeannie H.
“If you are willing to work hard, IMS has all the tools to help you succeed”

“IMS takes pride in not causing any issues which make it easier to focus on growing my business for the long term.

The support you get from IMS is outstanding. Issues are not dropped; there is follow through until it’s resolved.

If you are willing to work hard, IMS has all the tools to help you succeed. The team is full of industry veterans who are happy to help with any questions you may have.  We are all interested in everyone's success.”

Lisa S.
Lisa S.
“IMS has the same ethics and honest approach as I do”

“One of the reasons I decided to work with IMS, and why I’ve stuck around, is the pay and opportunity to succeed. 

My clients understood my ethics and morals, and IMS has always supported that and stood behind me every step of the way.

If you’re thinking of joining IMS, I’d say 1000% percent "YES!"

Patrick S.
Patrick S.
Join our growing team

Ready to work with a processor you can trust?

If you're an experienced agent tired of rate hikes, forced add-ons, and policies that put profit over people, let's talk.

We're looking for partners who value integrity as much as we do.